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AirTime

Astrocast provides standard Pay-as-you-Go communication data plans to meet your needs, with competitive pricing based on the number of modules and their data consumption.

Every month, our billing system calculates the cheapest communication data plan for you, based on your usage of our service and your actual data consumption, and bills you based on this cheapest plan.

Find my invoices​

  1. Go to the Astrocast Portal.
  2. Click on Invoices in the sidebar.
  3. Click on 📥 to download an invoice.
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Payment terms are specified in your Service Contract, we require that invoices are paid within 30 days.

The payment method is by bank transfer.

Payment​

Astrocast can generate your invoice in one of the following currencies: CHF/EUR/USD.
You will find below the respective bank accounts for each currency:

Holder: Astrocast SA, Chavannes-près-Renens
Bank: CREDIT SUISSE (Switzerland) Ltd.
Account Number: 1485444-51-5
BIC / SWIFT: CRECHZZ80A
IBAN: CH57 0483 5148 5444 5100 5
Clearing number: 4835

Conditions​

Conditions are defined in your Service Contract.
General conditions:

  • In case of non-payment within 30 days, an additional fee of 20 CHF/EUR/USD and a late payment interest of 0.5% per month may be added to reminder invoices.
  • The service will be suspended without further notice in case of non-payment after 15 days from the 2nd reminder.
  • Reactivation of your devices will only happen when all pending invoices are settled.
Invoicing and Payment
  • Starting from the date of the first activation of an Astrocast Product that is registered in Astrocast´s data management system and assigned to Customer, Astrocast will invoice the Astrocast MSS to Customer on a monthly basis. Unless otherwise agreed between the Parties, the services provided in a calendar month will be invoiced in arrears.
  • Invoices for items or services other than for the Astrocast MSS will be issued on a case by case basis. Such items or services will be delivered or provided subject to separate agreements.
  • Unless otherwise agreed between the Parties, all invoices issued pursuant to this provision shall be due and payable in full by the Customer within thirty (30.) days from the date of the issuance of the invoice.
  • Customer shall notify Astrocast of any disputed billing items within ten (10) days from receipt of an invoice. Astrocast shall review and respond to the billing dispute within ten (10) days of receipt of the billing dispute. Any billing dispute which cannot be resolved amicably by the Parties shall be subject to the dispute resolution procedure set forth in the clause 22 of the Service Contract. Pending resolution of any such dispute, Customer shall not be relieved of its obligation for payment of the invoiced amount, including disputed items. Any billing items which have not been disputed in accordance with this clause shall be deemed finally and irrevocably accepted.
  • Any amounts not paid by the due date shall, beginning on the due date, accrue interest on the overdue amount at the rate of 0.5% per month or the maximum interest rate allowed by law, whichever is lower. For the avoidance of doubt, the failure to pay the Products in due time constitutes a breach of the Service Contract, which may entitle Astrocast to terminate the Service Contract without prejudice to any other remedies available to Astrocast under the Service Contract or any applicable laws. Without prejudice to the foregoing, the failure to pay or an excessive delay in full payment entitles Astrocast to refuse the delivery of the ordered Astrocast Products and to suspend the provision of the Astrocast MSS until the payment is regularized.
  • Customer may set off against claims of Astrocast only with claims that are uncontested by Astrocast or that have been determined by a competent court to be justified.
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